Bienvenue sur le Centre d'aide

Si vous ne trouvez pas votre réponse, nous vous dirigerons vers notre formulaire de contact.


 What are the conditions for making a return ?

You have 30 days from the date of purchase in store or receipt of your order to make a return.

For store purchases, the receipt is mandatory.
For online purchases, the creation of the return slip is mandatory, and must be inserted inside the parcel.
Only unworn items, with their original labels attached, returned in their original packaging and in a marketable condition will be eligible for a refund.

Items that are soiled, damaged, returned with a damaged or missing box will not be accepted.
For reasons of hygiene, the following products cannot be subject to a right of withdrawal once their packaging has been unsealed: shoe soles, socks, cleaning products or other hygiene products.
Cette fiche a-t-elle répondu à votre question ?